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Terms of sale

The conditions of sale are concluded by the company ARTIPOL, capital of 75 000 euros whose registered office is at 16 rue des AlouettesIllzach 68110registered with the Trade and Companies Register under number Mulhouse 522883834 00015 hereinafter referred to as"ARTIPOL" and  by any natural or legal person wishing to make a purchase via the website "ARTIPOL" hereinafter referred to as "buyer".

 

Terms

The conditions of sale define the contractual relationship between the buyer and ARTIPOL and the conditions apply to all purchases madethrough the merchant site ARTIPOL and the buyer, either a  professional or a consumer.

The acquisition of  goods or services through this site implies the acceptance by the purchaser of these conditions of sale.

These conditions shall prevail over any other general or special conditions not specifically approved by ARTIPOL.

ARTIPOL reserves the right to modify these terms and conditions at any timeIn this case, the conditions will apply on the date of purchase.

 

Characteristics of goods and services

The products and services offered are those listed in the catalogue published on the site of ARTIPOLThese products and services areoffered within the limits of available stocks.

The photographs in the catalogue are as accurate as possible, but can not ensure a perfect similarity with the product, especially with regard to color.

 

Pricing

The prices showed in the catalogue are listed in euros taking into account the VAT applicable on the date of the order. Any change in the exchange rate will be reflected in the price of goods or services.

ARTIPOL reserves the right to change prices at any time, except for the prices listed in the catalogue on the day of the order which shall beapplicable only to the buyer.

Prices do not include shipping. This will be indicated before the validation of the order.

 

Orders

The buyerwho wishes to buy a product or service must:

- Fill in the form of identification which shows all the data requested or give the customer number;

- Complete the online order form giving all the references to products or services;

- Validate the order after reviewing it;

- Make payment as indicated;

- Confirm the order and payment.

The confirmation of the order implies the acceptance of the conditions of sale, in recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

All the data recorded and confirmed are a valid proof of the transaction.

The seller will email the confirmation of the order recorded.

 

Retraction

Buyers, non-professional individuals, have a cooling off period of 14 days after the delivery of their order to return the product to the seller for an exchange or a refund without penalty or cost of the return.

 

Terms of payment 

The price is payable to the order.

Payments will be made by credit card and will be made through the secure Crédit Mutuel system  SSL (Secure Socket Layer) so that the information transmitted is encrypted by software and no third party can access it in transit on the network.

On behalf of the buyer will be debited upon shipment of products or services available and the amount of goods or services delivered or downloaded.

At the request of the buyer, a paper invoice showing VAT will be sent.

 

Shipping

Deliveries are made to the address indicated in the order only  in the agreed area.

The risks are borne by the purchaser at the time the goods have left the premises of ARTIPOL. In case of damage during transport, the complaint must be made ​​with the carrier within three days of delivery.

Delivery times are for illustrative purposes only, if they exceed thirty days of the order, the contract may be terminated and the buyer paid.

 

 Warranty and After Sales Service

All products supplied by the seller have the legal guarantee provided by Article 1641 of the Civil Code.

In case of non compliance of a product, it can be returned to the vendor who will exchange or refund. Return costs are the responsibility of the customer.

The jewelery is guaranteed for 1 yearAll repairs are free of charge. ARTIPOL disclaims any liability for damage caused by the purchaser (broken jewelry, lost etc..).

ARTIPOL uses only natural stones (there are no two identical stones) and therefore can not guarantee that the repaired part will have the same stone.

If unable to repair or exchangeARTIPOL will propose another jewel of the same value.

The period of repair is 15 days if the product is in stockIf not, the repair can take longer.

All claims, requests for exchange or refund must be made by mail (letter MAX preferred) to the following addressARTIPOL16 rue desAlouettes68110 ILLZACH.

 

Responsibility

The seller, in the process of selling online is only bound by an obligation of means, he can not be held liable for damage resulting from the use of the Internet such as data loss, hacking, viruses, break serviceor other unintended problems.

 

Intelectual property

All elements of the site ARTIPOL are and remain the exclusive intellectual property of ARTIPOL.

Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site such as software, visual or sound.

Any single link or hyperlink is strictly prohibited without a written consent of ARTIPOL.

 

Personal data

According to the law relating to computersfiles and freedoms of January 6, 1978, information containing the names of buyers may besubject to automated processing.

ARTIPOL reserves the right to collect information on purchasers including cookies, and, if desired, to transmit collected information to business partners.

Buyers may object to the disclosure of their details by notifying ARTIPOLSimilarly, users have a right to access and correct dataconcerning them, according to the law of January 6, 1978.

The automated processing of information, including the management of e-mail users of the site has been declared to the CNIL on 30-01-2013registration number 1648557 v 0.

 

Filing - Proof

ARTIPOL archive purchase orders and invoices on a reliable and durable copy in accordance with the provisions of Article 1348 of the CivilCode.

The registers of ARTIPOL will be considered by the parties as proof of communications, orderspayments and transactions between the parties.

 

Settlement of disputes

The conditions of online sales are subject to French law.

In case of a dispute, jurisdiction is given to the competent courts of Paris, despite multiple defendants or warranty.